Policies & Procedures
Policies and procedures are agreed to upon scheduling an appointment.

While I dislike having the need for salon policies and enforcing said policies, sadly,

they are a necessary part of business.

Here we go.....

COVID-19 PROCEDURES

As expected, there are some policies at the studio that I’d like to make you aware of.

     Please be on time! Upon arrival, text “arrive” to  832-373-4540, then remain in your car. I  will return a confirmation text of “I’m ready” when my previous client exits, and I’ve cleaned      and disinfected my studio.

 

      If you are fully vaccinated then masks are NOT required. All others kindly wear a mask. I will not be asking for proof of vaccination but relying on everyone being honest. 

 

     Please reschedule your appointment if you are exhibiting any of the typical symptoms             associated with COVID

 

     Hand sanitizer will be made available to everyone.

 

    IF YOU ARRIVE FOR YOUR APPOINTMENT SICK; here at the studio I reserve the right to cancel your appointment should you come in sick. . If this situation should occur, you may be charged according to my cancelation policy.

 

    

 

    I truly appreciate your flexibility and understanding during this crazy time. It is my goal to not only keep all of my clients and their families safe but myself, my family, my coworkers, their clients, their families etc.

LATE CANCELLATION /
MISSED APPOINTMENT;
Your appointment is reserved especially for you.  As a busy woman myself, I realize that life happens; should you need to cancel or change the date of your appointment, I require a minimum of 24 hours’ notice.  If less than 24 hours’ notice is given, a $50 fee or half of the service amount( whichever is greater) will be due by credit card or Venmo before your next appointment is booked.  
“No-Shows” are very uncool! You will be charged 100% of the scheduled service amount and will no longer be welcome in the studio.
 Be courteous to your stylist and other clients by giving ample notice to cancel. 
PUNCTUALITY;

If you arrive very late, your appointment will be rescheduled and the "No Show" fee will be applied. I make every effort to maintain my schedule and minimize wait times.  However, sometimes for reasons beyond my control, waiting periods may be longer than normal.  If a delay occurs, I will inform you as soon as possible and will reschedule your appointment if you are unable to wait.

CELL PHONES;

Please be considerate and turn your cell phone to vibrate and only take calls if necessary.

CHILDREN
AND FAMILY MEMBERS;

**No children unless they are receiving a service**

The salon is not a safe place for children as it is full of chemicals, hot irons and sharp objects. Please leave your little ones at home with a family member or sitter when coming for your appointment.  This is so we can avoid injury to the ones you care about most. Thank you for understanding.

 

Please refrain from bringing multiple friends and/or family members with you to your appointment as my studio is quite small therefore seating is extremely limited.

GOODIE PICK UP;

Should you fall head over heals in love with your product purchases in the studio and wish to reorder them, please email me in advance so that I can make sure the products you desire are in stock and ready for pick up.

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